Customer Support
- Email: [email protected]
- Use for: exchange questions, transaction issues, general support
Contact us
Reach the right ChangeNOW team for your request
Whether you need help with an exchange, have a legal or compliance question, want to discuss PR, or need technical assistance with API-related issues, ChangeNOW provides dedicated contact channels for each area.
For official correspondence, ChangeNOW publishes a postal address in Tallinn, Estonia, alongside dedicated email contacts for support, legal, PR, API and compliance-related inquiries.
Message request
Send a message
Use the form below to prepare your inquiry and choose the most relevant topic. For faster routing, you can also contact the appropriate team directly using the official emails listed on this page.
Legal & Compliance
- Legal: [email protected]
- Compliance: [email protected]
- Use for: legal matters, privacy and compliance-related requests
PR & Media
- Email: [email protected]
- Use for: press requests, media inquiries, public communications
API & Technical Issues
- Email: [email protected]
- Use for: API issues, integration questions, technical communication
Postal Correspondence
- Postal address: 3rd floor, Metro Plaza, Viru valjak 2, Tallinn, 10111, Estonia
- Company: CHN Group LLC
Partnership Questions
- Email: [email protected]
- Use for: partnership and business cooperation inquiries
Need more context before reaching out?
You can review the FAQ for exchange mechanics, visit the About page for a broader platform overview, or read the Privacy Policy for compliance and data-handling information.